Ashburn, VA, March 5, 2018 – Akinnovate, the Ashburn based consultancy and services company, today announced that it has entered into an agreement with UK based SpatialBuzz (www.spatialbuzz.com). Akinnovate has been authorized to market and promote the sale of the SpatialBuzz market leading Customer Experience Management (CEM) solutions to wireless operators in the United States and in Japan.
“Akinnovate is recognized for their extensive knowledge and experience in management and engineering services to wireless operators in the United States. We are very excited about working with Akinnovate and making a real difference to operators and their customers in this market,” said Leon Hardwick, VP Global Sales and Marketing for SpatialBuzz.
SpatialBuzz is a cutting-edge cloud-based customer experience analytics and service monitoring platform for network operators. It derives critical operational insights by continuously monitoring customer engagement across all network touch-points to give a unique crowd-sourced view of network performance – all while meaningfully engaging the customer. SpatialBuzz solutions are already deployed across the world, including Tier 1 operators in Europe and North America.
Erik Tarnvik, VP of Data Management and Analytics at Akinnovate, commented: “SpatialBuzz is taking a truly innovative and unique approach to building subscriber engagement by allowing subscribers to participate and influence the service they receive, resulting in happier customers, a better network and lower churn. At Akinnovate, we have seen these results proven in existing deployments and are thrilled to have the opportunity to provide the same benefits to our clients and their customers”.
Akinnovate is a boutique consulting company with practices in Management Consulting, Telecom Engineering, Software Development and Data Management & Analytics. We provide a total solution approach for our clients technical and business growth needs with emphasis on utilizing carefully selected software solutions for efficiency and sustained value.
Our senior team averages over 20 years of global experience in Management, Telecommunications, Information Technology and the Software Development industries.
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